Frequently asked questions.
HOW CAN peace of cake concierge ASSIST ME?
Our team is here to help streamline both your personal and professional life. With a dedicated lifestyle manager, we handle everything from running errands to tackling your never-ending to-do list, so you can focus on what matters most.
WHAT PAYMENT OPTIONS DO YOU ACCEPT?
We offer several convenient payment methods, including Cash, Credit Cards, and Debit cards.
IS peace of cake concierge BONDED AND INSURED
Yes, we are fully bonded and insured for your peace of mind. We also provide a Non-Disclosure Agreement (NDA) to guarantee discretion, confidentiality, and the highest level of professionalism.
ARE MATERIALS, EXPENSES, AND TAXES INCLUDED IN MY PACKAGE?
The price of the package does not include any additional costs, such as materials, expenses, or taxes. These will be billed separately.
HOW WILL I KNOW ABOUT ADDITIONAL FEES?
After any additional expenses are incurred, we’ll send you an invoice along with receipts for full transparency, usually within 24 hours.
WHAT ARE YOUR BUSINESS HOURS?
Concierge Clients: Enjoy 24/7 availability with a monthly membership.
Non-Concierge Clients: Access 24/7 availability at an hourly rate.
*We are happy to accommodate service requests outside regular hours or on holidays for an additional fee. Advanced appointments may also be available.*
CAN YOU HANDLE REQUESTS OUTSIDE THE MEtro-nashville AREA?
Yes, we can travel to serve clients outside of the Metro-Nashville area. For out-of-area projects, we provide a customized quote that includes travel, accommodation, and other related costs based on location, duration, and team requirements.